POSTED: June 28, 2023
US Based Only
Working Hours: Monday-Friday 9am-5pm EST
Salary: Based on Experience + Bonus Structure
Benefits: Vacation, Holidays, PTO
Equipment Required: High-Speed Internet, PC or Mac, Dual Monitors, Private Workspace at Home, Headset, Mic, Cell Phone
We are currently seeking a bubbly, outgoing, motivated, and curious team member who isn't afraid to jump in and learn new skillsets with a growing event-based marketing company.
This company is headquartered in Austin Texas but the position is a remote work-from-home position. This company works with chiropractors, coaches, solar, and the MedSpa industries to deliver event-based marketing management and support.
This position will require technical skills, online skills, and excellent customer support. It is a full-time, Monday-Friday daytime working hours, and it does require live-time support, team meetings, and direct client contact.
Position will report to Director of Operations and will coordinate and work with a team of a dozen or more.
This team member will support in these related duties:
HelpDesk Support via ZenDesk software
Assistance with Scheduling & Travel Duties
Content Management, Electronic Filing, Client-Relations Management Record Updates
Other administrative duties as needed to include data-entry, billing, and other special projects.
This team member must possess:
Curiosity, Willingness To Learn, and Desire Personal & Professional Growth
Desire for long-term growth within an organization.
Available to work Monday-Friday, 9am-5pm EST
Have excellent written and verbal communication skills. Excellent grammar and typesetting experience necessary.
A great eye and attention for details.
Available to accept and make calls on company's behalf via our technology software (we train you on) with a professional backdrop for Zoom and video calls.
Ability to multi-task and work within various online applications simultaneously, and to catch communications and directives coming from more than one interface.
Ability to work well independently and to take both written and verbal instructions.
Have working technology such as desktops, laptop, cell phone, high-speed internet is a must.
A quiet, distraction free, workspace in the home without interruptions, barking dogs, or young children causing interruptions or creating distractions with customers.
Work well within a remote team environment.
Pass a background check and drug tests.
Have basic computer/typing and internet browser skills.
Must possess a cheerful, optimistic, energetic and positive workplace demeanor.
Must be a bubbly personality that loves to help people and carries a CAN DO attitude.
Must be able to handle conflict and negative issues that occasionally arise in the helpdesk.
Cannot be afraid to make phone calls. You will be on the phone a lot running the help desk.
Must be able to follow directives and Standard Operating Procedures.
Bonus for any of the following attributes or experience:
Experience in Go High Level app.
Digital Online Marketing Experience
Google Drive: Google Docs and Google Sheets
To apply submit your resume to firstname.lastname@example.org
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Tawas City - Michigan