Introductory Video

Learn more about the position(s) we have opening at Waitlist Workshops.

UPDATED: April 17, 2024

Administrative Assistant

  • US Based Only

  • Working Hours: Monday-Friday 9am-5pm EST

  • Full-Time Position

  • Salary: $20-$25/hour

  • Benefits: Accrued Vacation/PTO


We are seeking a dynamic individual to join our marketing agency as an Administrative Support Specialist.

In this pivotal role, you will be handling administrative duties, assisting office operations, and ensuring the highest quality of our event-based marketing services. Your responsibilities will span across multiple departments and involve pre-event planning, production oversight, customer support, and post-event analysis, requiring a keen eye for detail and a proactive approach to problem-solving.

This company is headquartered in Austin Texas but the position is a remote work-from-home position. This company works with chiropractors, coaches, solar, and the MedSpa industries to deliver event-based marketing management and support.

This position will require technical skills, online skills, and excellent customer support. It is a full-time, Monday-Friday daytime working hours, and it does require live-time support, team meetings, phone lines, and direct client contact during these hours. Due to the necessary focus and attention to detail, childcare is required when working with our organization.,

Position will report to Director of Operations and the CEO, and will coordinate and work with a team of a dozen or more.

This team member will support in these related duties:

  • Customer Support via HelpDesk utilizing ZenDesk software

  • Assistance with Scheduling & Travel Duties

  • Content Management, Electronic Filing, Client-Relations Management Record Updates utilizing Airtable interfaces.

  • Other administrative duties as needed to include data-entry, billing, and other special projects.

  • Serve as the primary point of contact for administrative support, managing schedules, correspondence, and office resources efficiently.

  • Oversee the production quality of our event-based marketing services, ensuring all elements align with our high standards and client expectations utilizing HighLevel CRM Agency Based software.

  • Monitor and report on the performance of various company areas, identifying core issues and assisting with solutions via Airtable interfaces and data management.

  • Coordinate with different departments to facilitate seamless event execution, maintaining a harmonious work environment and clear communication channels.

  • Address and help resolve any issues that arise during the event planning, execution, and follow-up phases, demonstrating a can-do attitude and adaptability.

  • Utilize technology effectively to streamline operations, track project progress, and enhance overall productivity.

  • Help foster a culture of excellence and continuous improvement, actively contributing to the company's growth and success.

This team member must possess:

  • Adaptive Learner: Demonstrates curiosity, a strong desire for personal and professional growth, and a commitment to long-term career development within the organization.

  • Time Management: Available to work set hours (Monday-Friday, 9am-5pm EST) and capable of efficiently managing a variety of tasks and responsibilities.

  • Communication Expertise: Possesses outstanding written and verbal communication skills, with excellent grammar and typesetting abilities, and a keen eye for detail.

  • Technologically Savvy: Comfortable using and learning new technology software, with the necessary home office setup, including a professional backdrop for video calls, reliable internet, and working technology (desktop, laptop, cell phone).

  • Operational Proficiency: Ability to multitask across various online applications, handle communication from multiple sources, and follow detailed written and verbal instructions.

  • Independent and Team-Oriented: Works well independently without direct supervision but also collaborates effectively within a remote team environment.

  • Professional and Reliable: Able to pass background checks and drug tests, ensuring a trustworthy and secure work ethic.

  • Tech-Friendly: Has basic computer, typing, and internet browsing skills, with a capacity to work in a distraction-free, quiet home environment.

  • Positive and Resilient Attitude: Maintains a cheerful, optimistic, energetic, and positive demeanor, with a bubbly personality that loves helping people and embodies a can-do approach.

  • Conflict Resolution and Proactivity: Skilled in handling conflicts and negative issues effectively, unafraid of making phone calls, and proficient in following directives and Standard Operating Procedures (SOPs).

Bonus for any of the following attributes or experience:

  • Experience in Go High Level app.

  • Digital Online Marketing Experience

  • Slack

  • Airtable

  • Google Drive: Google Docs and Google Sheets

  • Wordpress

  • ZenDesk

  • Zoom

  • Loom

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Tawas City - Michigan

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